Privacy

Privacy Policy — GDPR

Who is responsible for processing your personal data?

This Privacy Policy describes how we collect, use and protect your personal information when you use this website. The data controller is Janssen Estepona Servicios S.L., Calle Peral 26, Bloque 2, 6ºJ, 29680 Estepona.
For any questions or concerns regarding your privacy, please write to us at the above address or by email: info@haciendabeach.com.


How do we obtain your personal data?

When making a booking, you provide us with personal data such as your name, address, email address, dates of stay, any special requirements and, where applicable, payment information. This information is used to process your reservation, confirm your booking and send you relevant details about your stay. We may also use booking data for internal reporting and business management purposes.

If you prefer not to submit your details online, you may make a booking by phone. However, the same personal data will still be required.

You may object to receiving promotional communications at any time by emailing info@haciendabeach.com or by writing to: Janssen Estepona Servicios S.L., Avenida de España Nº 5 / 132, 29680 Estepona, Málaga.


What personal data do we process?


Why do we process your personal data?

We process your data in order to fulfil our legal obligations in connection with the rental agreement between both parties, to conduct satisfaction surveys and, where applicable, to send you promotional communications by email.

You may object to receiving promotional communications at any time by emailing info@haciendabeach.com or by writing to the postal address above.


When and why might we share your data with third parties?

Your personal data will only be shared with third parties where required by law. This includes the Spanish National Police, in accordance with the legal obligations applicable to Janssen Estepona Servicios S.L. as a holiday rental operator.


Do we transfer data internationally?

We will never sell, rent or share your personal data with third parties for commercial purposes.
For further information about how we protect your privacy, please contact us at info@haciendabeach.com or at the postal address above.


How long do we retain your data?

Personal data collected in connection with a booking or enquiry is retained for a period of 7 years, in compliance with applicable legal data retention requirements.


Social media

Our website may include sharing buttons for social media platforms such as Facebook, Instagram and YouTube. If you use these features, information including your name and interests may become visible to visitors of your personal pages. We recommend reading the privacy policies of each platform carefully, as they govern how your data is processed by those services.


Your rights

You have the right to access, correct or update your personal data held by us at any time. You also have the right to request the deletion or restriction of your data. If you have made a booking with Hacienda Beach, you may request a written summary of the information we hold about you by contacting us at info@haciendabeach.com.


Under 18s

If you are under 18 years of age, please do not submit any personal information about yourself or your family without the prior consent of a parent or legal guardian.